If your pet requires veterinary care, we will take care of the clinic bill; afterward, you simply submit the bill to our company. However, any amounts not covered by your chosen package will need to be paid by you.

Claim frequency is limited to up to 5-10 visits per year according to the package. Deductible changes apply, as certain packages are age-specific, but all illnesses are covered. Premium adjustments may occur over time due to external factors such as inflation or shifts in the medical services market.

Certain plans include biannual dental coverage allowance. However, keep in mind that there will be waiting period before the dental coverage becomes active for any pet.

You won’t need to pay a single penny to any of our partners—we even take care of the VAT for you.

Your package fully covers deductibles ranging from 5000 BD to 10,000 BD, depending on the plan, or up to 5-10 visits per year—including follow-ups for each primary visit.

No age limitations in our packages. All we require is your pet’s previous medical test records before finalizing the policy underwriting. These records should include a comprehensive exam, and any available urinalysis, or blood tests.

You’ll need to choose a partner clinic that has openings at your desired time. and better to be close to your address; if your first-choice clinic is fully booked or unavailable, it’s advisable to consider alternative options within the partner network. The company guarantees that all partner clinics are well-equipped and provided with highly qualified experts to deliver top-tier veterinary care for its subscribers.

For now we don’t, but still under investigation.

As long as you stay enrolled with your package, your pet will stay covered! Every one of our plans provides renewable limits for accidents and illnesses throughout your pet’s lifetime.

After purchasing the package, there will be a waiting period of approximately two months for approval. During this time, we will schedule an appointment for your pet at one of our partner clinics for a primary health assessment, ensuring that they meet the required health standards. Your pet must be in good health at the time of approval. Once your package is approved, you will immediately gain access to services from our partners.

At the time of purchasing the package, your pet must appear to be in good health, as there will be a waiting period before approval is granted after reviewing their documents. Any symptoms or health issues that arise before the policy starts or during the waiting period will not be covered. However, if an illness develops after approval and is linked to preexisting conditions from before the approval, it will be covered as usual.

There is only waiting period after purchasing the package until getting the approval. Then you will get the services smoothly without previous claiming.